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Hours are Monday through Friday, From 8:30 am to 5 pm.
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We accept money orders and credit/debit cards. We accept personal checks only if the parking citation has NOT been flagged by MVA. Dishonored checks will incur an additional charge.
Make checks and money orders payable to the:
CITY OF NEW CARROLLTON
To mail the check or money order for your parking citation, mail your payment to:
New Carrollton City Police Department6016 Princess Garden ParkwayNew Carrollton, MD 20784
You can contact the New Carrollton City Police Department at 301-459-0142
You are required by law to request to a court hearing within ten days of issuance of the violation notice, failure to request a trail within 10 days of issuance of the violation notice constitutes a waiver of your right to a hearing.To request for a court date, you must fill out the back,bottom portion of your parking citation, with your name, and address, and mail the citation to:New Carrollton City Police Department6016 Princess Garden ParkwayNew Carrollton, MD 20784
We only accept money orders or personal checks. Personal checks are only accepted if the citation is NOT past the due date.Credit card payments are accepted over the phone at 866-979-4824.
Pay Online at: Online Citation Payment Website
City of New CarrolltonP.O. Box 17432 Baltimore MD 21297-1432
866-979-4824 / TTY MD Relay: 711You can call our customer service number for Red Light and /or Speed Camera Citations at 866-979-4824, they will be able to provide you with information such as total due, pin information, flag releases and citation information.
You may request to appear in District Court by returning the bottom portion of the completed form of your red light or speed camera citation, at least fivedays prior to the "Due Date" shown on the front of the initial notice and return it toCity of New CarrolltonP.O. Box 17432Baltimore, MD 21297-1432.
If you appear in Court, the maximum amount you may be charged is a $100 fine plus court costs.
Follow the instructions on the back side of your initial notice. You will be notified by mail of the court date. If you do not receive a notice within 30 days, call us at 866-979-4824 / TTY MD Relay: 711.
Private property owners have the lawful right to remove vehicles from their property, which they feel have been abandoned, or violate their property management rules. Many apartment complexes and retail shopping centers within the City of New Carrollton employ the use of contract towing services to impound vehicles from their property.The police department does not regulate these types of "private impounds," and has no involvement in the release of vehicles impounded under these circumstances.
If you think your vehicle was towed from private property, you should contact the property owner or management company to inquire which towing company has possession of your vehicle.
(In most cases, the property will be posted with signs indicating the name of the authorized towing service and their telephone number.)
If you are unable to locate the property owner or their agent, you can call the New Carrollton City Police Department, and we will assist you in determining which company towed your vehicle and why.
The City's parking ordinances prohibits major vehicle repair, such as changing or repairing engines and transmissions, brakes and lube jobs.
Anyone receiving a parking citation has the lawful right to request a trial in the District Court of Maryland, where a judge will hear your case and decide your guilt or innocence.
To request to stand trial, you must enter your name and address on the citation in the space provided, and return it to the New Carrollton City Police Department within 10 Calendar Days from the issuance of the ticket.
Failure to request a trial date within the 10 day period, will constitute a waiver of your right to a hearing. Once your request has been received by the police department, it will be forwarded to the District Court, and will be set in for trial. You will be notified by mail of the date, time and location of the court house. Due to the extreme caseload of the court, you may not receive a court notice for several months.
You can report it to the New Carrollton City Police Department at 301-459-0142. Give the address where the vehicle is located. Also give a full description of the vehicle (make and model) and include the license plate number. Let us know how long the vehicle has been at the location. We would also like your name and phone number so that the officer who responds to your call can contact you if needed. Your name and phone number is confidential and is not given out. Anonymous complaints are also accepted.
Please note that some abandoned vehicle violations are handled by the city's Department of Code Enforcement, however all violations can be reported to the listed phone number.
The Police Department issues City of New Carrollton Residential Parking Permits. Call 301-459-0142 for additional information.